{"id":733,"date":"2025-09-22T10:52:13","date_gmt":"2025-09-22T08:52:13","guid":{"rendered":"https:\/\/www.gstoolshop.com\/customer-service\/"},"modified":"2025-09-22T12:02:37","modified_gmt":"2025-09-22T10:02:37","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.gstoolshop.com\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-4-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-post-elm post_title entry-title color_link_inherit\">Customer Service<\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"frm_forms \" id=\"frm_form_4_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form  frm_logic_form \" id=\"form_richieste-form-assistenza-en\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">FORM RICHIESTE ASSISTENZA EN<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"4\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_4\" id=\"frm_hide_fields_4\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"richieste-form-assistenza-en\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_4\" name=\"frm_submit_entry_4\" value=\"42ad574063\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/733\" \/><div id=\"frm_field_51_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_half frm_capitalize frm_first\">\r\n    <label for=\"field_qh4icy91502a94a5de267e3a56fc068ff053504363e4cd2\" id=\"field_qh4icy91502a94a5de267e3a56fc068ff053504363e4cd2_label\" class=\"frm_primary_label\">Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_qh4icy91502a94a5de267e3a56fc068ff053504363e4cd2\" name=\"item_meta[51]\" value=\"\"  placeholder=\"Name *\" data-reqmsg=\"Name It cannot be empty.\" aria-required=\"true\" data-invmsg=\"Name non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_52_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_half frm_capitalize\">\r\n    <label for=\"field_ocfup138dd3837da8cf8bdaf97668cc5f0d2\" id=\"field_ocfup138dd3837da8cf8bdaf97668cc5f0d2_label\" class=\"frm_primary_label\">Surname\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_ocfup138dd3837da8cf8bdaf97668cc5f0d2\" name=\"item_meta[52]\" value=\"\"  placeholder=\"Surname *\" data-reqmsg=\"Surname It cannot be empty.\" aria-required=\"true\" data-invmsg=\"Last non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_53_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm6 frm_first\">\r\n    <label for=\"field_29yf4d86b1eceafc8b5684075401a5ba1c0dc173bd133a2\" id=\"field_29yf4d86b1eceafc8b5684075401a5ba1c0dc173bd133a2_label\" class=\"frm_primary_label\">Email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_29yf4d86b1eceafc8b5684075401a5ba1c0dc173bd133a2\" name=\"item_meta[53]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"Email It cannot be empty.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_54_container\" class=\"frm_form_field form-field  frm_hidden_container frm6\">\r\n    <label for=\"field_bxs3i99a9c825475694ba57a00513642daa2\" id=\"field_bxs3i99a9c825475694ba57a00513642daa2_label\" class=\"frm_primary_label\">Telephone\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_bxs3i99a9c825475694ba57a00513642daa2\" name=\"item_meta[54]\" value=\"\"  placeholder=\"Telephone number\" data-invmsg=\"Last non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_55_container\" class=\"frm_form_field form-field  frm_hidden_container\">\r\n    <label for=\"field_4qlnl2\" id=\"field_4qlnl2_label\" class=\"frm_primary_label\">Company\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_4qlnl2\" name=\"item_meta[55]\" value=\"\"  placeholder=\"Company\" data-invmsg=\"Testo non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_56_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm12 frm_first frm_other_container\">\r\n    <label for=\"field_mm1x42\" id=\"field_mm1x42_label\" class=\"frm_primary_label\">What do you need?\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[56]\" id=\"field_mm1x42\"  data-placeholder=\"-- What do you need? *\"  placeholder=\"-- What do you need? *\" data-reqmsg=\"What do you need? It cannot be empty.\" aria-required=\"true\" data-invmsg=\"What do you need? it is not valid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">-- What do you need? *<\/option><option  value=\"Technical clarifications on products\">Technical clarifications on products<\/option><option  value=\"Request a quote\">Request a quote<\/option><option  value=\"Problems with my order\">Problems with my order<\/option><option  value=\"Problems with my account\">Problems with my account<\/option><option  value=\"Other\" class=\"frm_other_trigger\">Other<\/option>\t<\/select>\n\t<label for=\"field_mm1x42-otext\" class=\"frm_screen_reader frm_hidden\">What do you need?<\/label><input type=\"text\" id=\"field_mm1x42-otext\" class=\"frm_other_input frm_pos_none\"  name=\"item_meta[other][56]\" value=\"\" \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_57_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm12\">\r\n    <label for=\"field_3sejq2\" id=\"field_3sejq2_label\" class=\"frm_primary_label\">Order number\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_3sejq2\" name=\"item_meta[57]\" value=\"\"  placeholder=\"Enter the order number (ID code) *\" data-reqmsg=\"Order number It cannot be empty.\" aria-required=\"true\" data-invmsg=\"Last non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_58_container\" class=\"frm_form_field form-field  frm_hidden_container frm_full\">\r\n    <label for=\"field_9jv0r1c45f95de087b19a7b1ee5fa01c0d1044ecc1c5202\" id=\"field_9jv0r1c45f95de087b19a7b1ee5fa01c0d1044ecc1c5202_label\" class=\"frm_primary_label\">Message\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[58]\" id=\"field_9jv0r1c45f95de087b19a7b1ee5fa01c0d1044ecc1c5202\" rows=\"5\"  placeholder=\"Details of your request:\" data-invmsg=\"Message it is not valid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_59_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container vertical_radio\">\r\n    <div  id=\"field_duhvv916e5e629503b598a09edc2a00653b0924808bac2_label\" class=\"frm_primary_label\">Privacy\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/div>\r\n    <div class=\"frm_opt_container\" aria-labelledby=\"field_duhvv916e5e629503b598a09edc2a00653b0924808bac2_label\" role=\"group\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_59-0\">\t\t\t<label  for=\"field_duhvv916e5e629503b598a09edc2a00653b0924808bac2-0\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[59][]\" id=\"field_duhvv916e5e629503b598a09edc2a00653b0924808bac2-0\" value=\"I have read and accept the &lt;a href=&quot;https:\/\/www.gstoolshop.com\/privacy-policy&quot; target=&quot;_blank&quot; rel=&quot;noopener noreferrer&quot;&gt;Privacy Policy&lt;\/a&gt; *.\"  data-reqmsg=\"You must accept the terms to proceed\" data-invmsg=\"Privacy it is not valid\"   aria-required=\"true\"  \/> I have read and accept the <a href=\"https:\/\/www.gstoolshop.com\/privacy-policy\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a> *.<\/label><\/div>\n<\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_60_container\" class=\"frm_form_field  frm_html_container form-field\"><\/br><\/div>\n<div id=\"frm_field_61_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"h-captcha-response\" id=\"field_dmoww2_label\" class=\"frm_primary_label\">Antispam verification\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <div  id=\"field_dmoww2\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAB14pcW5HOmR2Ze1\" data-language=\"en-US\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_62_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"   formnovalidate=\"formnovalidate\">SEND ENQUIRY<\/button>\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_97_container\">\n\t\t\t<label for=\"field_5mgqt\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_5mgqt\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[97]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"E2OKdF\/nNpEntJGRJcGpc1pmDIz\/ZjuIfphxi+s3j5iwKjujJbN04Nu3IBU4Sid+\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Customer Service FORM RICHIESTE ASSISTENZA EN Name * Surname * Email * Telephone Company What do you need? * -- What do you need? *Technical clarifications on productsRequest a quoteProblems with my orderProblems with my accountOther What do you need? Order number * Message Privacy * I have read and accept the Privacy Policy *....","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-733","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service - GS Tools<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gstoolshop.com\/en\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - GS Tools\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gstoolshop.com\/en\/customer-service\/\" \/>\n<meta property=\"og:site_name\" content=\"GS Tools\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-22T10:02:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gstoolshop.com\/wp-content\/uploads\/2025\/08\/GStools-Giulio-Salmaso.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"2250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.gstoolshop.com\/en\/customer-service\/\",\"url\":\"https:\/\/www.gstoolshop.com\/en\/customer-service\/\",\"name\":\"Customer Service - 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